Automated collections
CollectBot
AI agentRuns repayment follow-up on schedule: reminders, promise-to-pay capture, and escalation, with a human in the loop for anything sensitive.
What it automates
Follow-up that never lapses
Pre-due reminders and overdue nudges go out on the cadence you set, per borrower, without an officer chasing a list.
Promise-to-pay, tracked
Captures commitments and watches them, escalating only when one breaks.
Human where it matters
Restructures and disputes hand off to an officer with the full contact history attached.
148 cases worked today · 6 escalated · illustrative
In and out
Where it runs across the rail
Agents are not a separate product. Each one runs inside the modules, doing the operational work between the steps.
CollectBot reads due schedules from Vertex and works cases inside Flux. Officers pick up escalations in the same queue, with everything the agent has already done attached.
Safe to put in front of a regulator
The agent does the work. You keep the decision.
Explainable, not black-box
Every output ships with the inputs and drivers behind it, ranked and logged.
Human in the loop
The agent prepares and proposes. A named officer approves anything that binds the book.
Audited end to end
It follows your contact policy and consent on every message. Sensitive actions require an officer; nothing sensitive runs end to end unattended.
No credit risk held
Trazmo is infrastructure, not a lender. The book and the licence stay yours.